Your Privacy Is Our Responsibility

Bet123 — Privacy Policy

Our privacy policy clearly explains how every piece of information is collected, used, and protected on the bet123 platform.

Last Updated: January 2026
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This privacy policy was last updated on January 2026- last updated. By continuing to use the bet123 platform, you are deemed to have accepted this policy.

01 Introduction

Welcome to bet123. Our privacy policy explains in detail our commitment and approach to protecting your personal information. We believe every user should have full control over their own data.

Bet123 is an internationally licensed online gaming platform. We maintain full transparency in our privacy practices and never sell user data to third parties. This privacy policy forms a core part of the bet123 platform.

When you register on bet123, play games, make a deposit, or use any of our services, certain information is naturally collected. This privacy policy clearly sets out how that information is used, how long it is retained, and what rights you have.

Please Note: This privacy policy applies to all pages, apps, and associated services under bet123.plus. bet123 is not responsible for the privacy practices of any third-party websites or apps.

02 What Types of Information Are Collected

Bet123 only collects information that is necessary to deliver platform services, maintain security, and meet legal obligations. We never collect unnecessary data. The table below outlines the types of data collected and the reasons for doing so:

Data Type Example Purpose of Collection
Identity Information Name, date of birth, NID number Account Verification & KYC Process
Contact Information Mobile number, email address Account Registration & Support
Financial Information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, browser, and device information Security & Platform Improvement
Gaming History Bets, wins, losses, session duration Responsible Gaming & Dispute Resolution
Cookie Data Login sessions, preference settings User Experience Improvement
bet123 never stores your full payment card number or bank PIN. Payment details are not held directly on our servers.

03 How Your Information Is Used

Bet123 uses your personal information only for specific, legitimate purposes. In accordance with our privacy policy, no information is used for any other purpose without your consent. A full list of how your data is used is provided below:

  • For account creation, verification, and management.
  • For processing deposit and withdrawal transactions.
  • For providing customer service and technical support.
  • For preventing fraud, money laundering, and other illegal activities.
  • For analyzing gaming history to support responsible gaming practices.
  • For improving platform services and planning new features.
  • To meet legal obligations and submit reports to regulatory authorities.
  • To send you promotions and bonus offers based on your preferences (only with your consent).

Bet123 never sells your data to advertising companies. Our privacy policy takes a firm stance on this. If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team.

04 Data Retention & Security

The security of your information is bet123's top priority. We use industry-leading security technologies and practices to keep your personal and financial data fully protected.

  • 256-bit SSL Encryption: All data transmitted via the website and app is protected with the highest standard of encryption.
  • Firewall & Intrusion Detection: Our servers are monitored 24/7.
  • Access Controls: Only authorized personnel are permitted to access data, and only to the extent necessary.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • Two-Factor Authentication (2FA): An added layer of security for account logins.

Retention periods depend on the type of data and applicable legal requirements. Certain information may be retained for a specified period after account closure to meet legal obligations. Once that period expires, the data is securely deleted.

bet123's servers are located in internationally certified data centres with robust physical security measures in place. Your data is never stored in an unsecured environment.

05 Cookie Policy

Bet123 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser that help remember your login session and save your preferred settings.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers language preferences and interface settings.
  • Analytics Cookies: Used to understand how the platform is being used.
  • Advertising Cookies: bet123 does not use third-party advertising cookies.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

06 Sharing Data with Third Parties

Bet123 does not sell your personal information to any third party. However, limited data may be shared with trusted partners where necessary to deliver our services:

  • Payment Provider: Only the necessary financial information is shared with Mobile Banking, Nagad, and Rocket to complete transactions.
  • Game Providers: Only the information necessary to deliver your gaming experience is shared.
  • Regulatory Authority: Information required to fulfil legal obligations may be provided to government authorities.
  • Fraud Prevention Service: We work with specialist firms to detect and identify suspicious transactions.
  • Advertiser: bet123 never shares your data with advertising companies.
  • Data Broker: bet123 never sells or rents your data.
All bet123 partners are contractually bound to comply with our privacy policy. They may only use the data they receive for the specific purpose of delivering the agreed service.

07 Your Information Rights

Bet123's privacy policy gives you full control over your personal information. Under international data protection law, you are entitled to the following rights:

  • Right to Know: You have the right to request what personal information bet123 holds about you.
  • Right to Rectification: You can request that incorrect or outdated information be corrected.
  • Right to Erasure: Under certain conditions, you can request the permanent deletion of your data.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Right to Data Portability: You can request a copy of your data in a specific format.
  • Right to Object: You can object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact the bet123 support team. Requests are typically processed within 30 business days. In some cases, legal obligations may prevent certain data from being deleted.

08 Children's Privacy

Bet123 is strictly an adult gaming platform. No one under the age of 18 is permitted to use this platform.

Important: If we become aware that a minor has registered on bet123, that account will be immediately closed and all associated data will be deleted.

Age verification is conducted at the time of registration. We encourage parents to monitor their children's online activity. If you suspect a minor is using bet123, please contact us immediately.

09 Privacy Policy Updates

Bet123 may update this privacy policy from time to time, due to changes in law, technology, or new platform services. When significant changes are made, we will:

  • We will send a notification to your registered email address.
  • A notice will be displayed on the website homepage.
  • The date of any changes will be noted at the top of this page.

Continued use of bet123 after any changes takes effect will be considered acceptance of the updated Privacy Policy. If you do not agree with the new policy, please contact our support team to close your account.

10 Contact

If you have any questions, complaints, or requests to exercise your data rights regarding this privacy policy, please get in touch. The bet123 support team is available 7 days a week, 24 hours a day.

  • Email: [email protected]
  • Live Chat: Available directly on the platform.
  • Response Time: Typically within 48 hours.
To submit a data rights request, please email us with your full name, registered mobile number, and a description of your request. Once your identity is verified, we will take prompt action.

How We Protect Your Privacy

The Core Pillars of bet123's Privacy Protection

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End-to-End Encryption

Every transaction and communication you make is protected with 256-bit SSL encryption. bet123's privacy policy ensures your data cannot be intercepted by anyone.

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Strict Access Controls

Only authorized personnel can access data, and only to the extent necessary. Every access is logged and regularly audited.

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Regular Security Audits

Third-party experts regularly audit bet123's systems. Our privacy protection measures are kept fully up to date.

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No Sale of Data

Bet123 never sells or rents your personal information to third parties. This is the most fundamental commitment in our privacy policy.

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Your Control

Update your information, opt out of promotional messages, or request data deletion directly from your profile settings — full control is in your hands.

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International Standards

Bet123's privacy policy complies with international data protection standards. You receive the same level of protection no matter where in the world you access the platform.

Your Data Rights at a Glance

Your Rights Under the bet123 Privacy Policy

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Right to Access

You can request to see what information bet123 holds about you at any time.

✏️
Right to Rectification

You can request corrections to inaccurate information or updates to outdated data.

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Right to Erasure

Under certain conditions, request the permanent deletion of all your data.

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Data Portability

The right to receive a copy of your data in a portable format.

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Right to Object

You can object to and request that we stop using your data for specific purposes.

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Right to Opt Out

You have the right to opt out of marketing communications at any time.

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Play safe — your data is protected at bet123!

Finished reading our privacy policy? Go ahead and register with confidence — start your journey on Bangladesh's most trusted gaming platform.

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